The New ITIL
A new version of ITIL has been announced, here is my summary of what has changed, and more importantly what has not changed.
Free ITIL 4 content
Here are links to all the free ITIL 4 content that I have shared
Stuart Rance writes many blogs and white papers that are published on a variety of sites, you can find a regularly updated list of all of these in Stuart Rance blogs
Blogs that appear below are published on the Optimal Service Management web site.
All blogs published on this site are licenced under CC BY-SA 4.0 
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Start where you are: Love the one you’re with
Shiny new tools and processes aren't the only way to make improvements. And they won't be be of much use unless you've thought long and hard about what it is you are actually trying to achieve.
Recent Posts
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Defining your risk appetite
How to create simple definitions of risk appetite levels, and then assign these to each of your organization’s projects, services, business units or any other clearly identifiable part of your work.
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Mentoring 101
Mentoring is a great way to develop both professionally and personally, and the mentor can gain as much from the relationship as the mentee. This blog gives an overview of how you can get started as a mentor, or as a mentee.