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Optimal Service Management

7 Ingatestone Road, Woodford Green, Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2018 09 27 IT security and the service desk PREVENT
    Information security and the service desk

    I will be delivering a webinar on information security and the service desk on Wednesday 10th October. Here's a preview to whet your appetite...

  • 2018 08 08 How to manage major incidents and security breaches IMAGE
    How to manage major incidents and security breaches

    Major incidents and security breaches are different. Learning from experience can turn out to be hugely expensive, or even result in the organization concerned going out of business. So how can you make sure that you handle these incidents correctly first time?

  • 2018 07 21 How to get the best value from an ITSM consultant IMAGE
    How to get the best value from an ITSM consultant

    I deliver much better value to some of the organizations that I work with than to others, and I’ve been thinking about why. Here are four tips that will help you to get the best possible value next time you engage a consultant.

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