Viewing entries tagged with 'devops'

2018 05 14 Putting the Ops in DevOps IMAGE

15

May

Putting the Ops in DevOps

I often hear people who work in IT operations complain that DevOps is just about development. If we want DevOps to work for everyone then we shouldn’t wait to be invited to join in and complain when we aren’t. We should actively adopt ideas from DevOps into how we run IT operations and seek out our development colleagues to foster collaboration.

itSMF NZ

22

June

DevOps and Culture Change in New Zealand

I really enjoyed the itSMF New Zealand conference, the format and content were as superb as the venue, read on to learn more...

2016 06 28 The 3 ways arent just for DevOps IMAGE

29

June

The 3 ways aren’t just for DevOps

If you’re familiar with DevOps, you will probably have heard people talking about “the three ways”. The ideas described in the three ways can be adopted by everyone, not just those who follow DevOps.

2014 10 07 Devops isnt only for startups IMAGE

7

October

DevOps isn’t only for startups

I’ve been hearing a lot about DevOps lately, but it always seems to be about Internet startups. Here are some thoughts on how the rest of us can get value from DevOps ideas.

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2018 06 08 Which ITSM framework is right for your business IMAGE
    Which framework is right for your business?

    At the Service Desk and IT support show, there was a panel discussion titled "Which framework is right for your business". I was pleasantly surprised by the sensible conclusions reached...

  • 2018 05 14 Putting the Ops in DevOps IMAGE
    Putting the Ops in DevOps

    I often hear people who work in IT operations complain that DevOps is just about development. If we want DevOps to work for everyone then we shouldn’t wait to be invited to join in and complain when we aren’t. We should actively adopt ideas from DevOps into how we run IT operations and seek out our development colleagues to foster collaboration.

  • SDI metrics and measurement
    How well does your service desk communicate?

    I delivered a presentation on Metrics and measurement at the Service Desk Institute conference in the UK. To my surprise, the most lively discussion topics were more about how well the service desk communicates with end users, than about metrics.

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