Stuart Rance writes many blogs and white papers that are published on a variety of sites, you can find a regularly updated list of all of these in Stuart Rance blogs

Blogs that appear below are published on the Optimal Service Management web site.

All blogs published on this site are licenced under CC BY-SA 4.0 

2019 09 11 A great customer journey has to be planned from end to end

18

September

A great customer journey has to be planned from end-to-end

Have you tried mapping out your customers’ journeys? If not, then it’s an exercise well worth doing.

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  • 2019 09 11 A great customer journey has to be planned from end to end
    A great customer journey has to be planned from end-to-end

    Have you tried mapping out your customers’ journeys? If not, then it’s an exercise well worth doing.

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